Frequently Asked Questions (FAQ)
 

Please note the following information for your participation via this congress management system.

 

Single registration; i.e. multiple registrations via one person are not possible!   We recommend that each participant creates its own user account (with personal e-mail address) in order to register at the conference. Setting up a user account in this congress system is free of charge.   If you have been registered for this event via a third person, you can only submit a contribution and participate in the virtual conference via this person's user account.

 

How do I set up a user account / your registration in the DKG Congress Management System via a user account?

 

Setting up a user account in this DKG Congress Management System is free of charge. If you do not yet have a user account in the DKG Congress Management System, you must set up a user account before registering for an event. To do this, click on the button “Register participant” / I do not have a user account yet: / and follow the instructions.

After completing the registration of your user account, you will receive a link to the e-mail address you provided within a few minutes, with which you must confirm your user account to the DKG (Please note: You are not yet registered for the conference!).

After this confirmation, you can use your access data (your e-mail address / your password) to register for each event in the DKG congress management system.

 

How do I register for an event?

 

To be able to register for an event,every participant needs - - a user account in this DKG congress management system (see also: How do I set up a user account / Your registration in the DKG congress management system via a user account?

With your access data to your user account (your e-mail address / your password) you can log in to the DKG Congress Management System and register for the corresponding event. Click on the “Participant registration” button and follow the instructions.

 

How can I change my contact details or billing address?

 

Log in to your personal user account in the DKG Congress Management System (your e-mail address / password). Click on the button “Master data”. Here you can change your contact details or your billing address yourself.

 

How can I change or cancel a booking?

 

To cancel your registration, please send us a message with your request by e-mail to the DKG office (congress@dkg.de). Please use the e-mail address with which you have registered in your user account in the DKG congress management system. Please also take note of the cancellation deadlines and any cancellation fees due (see General Terms and Conditions).

 

How do I submit an abstract/contribution?

 

If you would like to submit an abstract/contribution, you must first have registered as a participant for the event.

You can then submit an abstract/contribution to this event. To do this, log in via the DKG congress management system (your e-mail address / password). Click on the “Contribution submission” button and follow the instructions. Please note the additional instructions for submitting your contribution.

 

How do I upload further documents to my abstract/contribution?

 

Only after you have submitted your contribution (see also: How do I submit an abstract/contribution?), is it possible to add further documents to this contribution.

To do this, click on the “Submit paper” button in your user account. Then use the “Upload contribution / Select contribution” button. Select the files and click on the “Upload” button.